templates Archives - Kano Model https://kanomodel.com/product-tag/templates/ Understand your customers' needs with the Kano Model Thu, 21 Apr 2016 01:22:16 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.2 Kano Survey Templates https://kanomodel.com/product/kano-survey-templates/ Mon, 06 Jul 2015 05:49:44 +0000 https://kanomodel.com/?post_type=product&p=54 Microsoft Excel Kano Survey Templates

The post Kano Survey Templates appeared first on Kano Model.

]]> These are the templates shown in the 40 minute webinar. This Microsoft Excel file has 4 templates that will help anyone interested in running a Kano Survey.

Note: The Customer Satisfaction Coefficient Scatter Plot uses a customized Excel Macro to create the Scatter Plot with labels. Below is a list of the 5 Excel Charts/Templates included:

  1. A Kano questionnaire with 5 responses,
  2. A Kano questionnaire with 3 responses,
  3. The Table of Results Summary,
  4. The Customer Satisfaction Coefficient Scatter Plot,
  5. The Kano/VOC Opportunity Matrix for prioritizing efforts.

File downloaded instantly upon successful payment.

The post Kano Survey Templates appeared first on Kano Model.

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