Downloadable Archives - Kano Model

Kano Survey Templates

Dave Verduyn — Mon, 06 Jul 2015 05:49:44 +0000

These are the templates shown in the 40 minute webinar. This Microsoft Excel file has 4 templates that will help anyone interested in running a Kano Survey.

Note: The Customer Satisfaction Coefficient Scatter Plot uses a customized Excel Macro to create the Scatter Plot with labels. Below is a list of the 5 Excel Charts/Templates included:

A Kano questionnaire with 5 responses,
A Kano questionnaire with 3 responses,
The Table of Results Summary,
The Customer Satisfaction Coefficient Scatter Plot,
The Kano/VOC Opportunity Matrix for prioritizing efforts.

File downloaded instantly upon successful payment.

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VOC CAGE Model – Video

Dave Verduyn — Mon, 06 Jul 2015 05:49:09 +0000

Don’t want to rely on an internet hyperlink? Get an electronic copy (wmv or mp4 file) of our VOC CAGE Model so you don’t have to rely on any internet connections. Store it locally on your computer for easy access any time. Link or embed it into your PowerPoint presentation or show it in your next meeting without having to bother with internet connections or bandwidth problems.

$39 CAGE Model Video. (File downloaded instantly upon successful payment)

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Kano Model – Custom Video

Dave Verduyn — Mon, 06 Jul 2015 05:45:40 +0000

We will create a custom video (mp4 format) for your company. Use it for your corporate e-learning, training, or just post it on your intranet for viewing at will. No need to be connected to the internet because it can be on your hard drive.

We can include pictures of products from your industry in some of the examples displayed during the video (see below details) which will help the viewer make the connection between the Kano Model concept and products from your company or industry.

Below are the optional items we can customize. We will re-edit and integrate the below portions of the video with the information you send us. Once complete, we will send you the customized video in mp4 format.

• BEGINNING: 0:00 second mark in video: Your company logo and text message at the beginning of the video – we can add text of your choice and/or read a script of your words. You must provide the images and script.

• MIDDLE: 5:09 to 5:30 mark in video: We can replace the examples (cameras, power steering, pay at the pump, free internet access) with examples of your choice from your industry. You must provide the images and script.

• END 7:30 mark in video: We can add any message you want to display (or have narrated). You must provide the images and script.

• OTHER: We can cut out any other time segments of your choosing. Let us know specifically which time segments you would like deleting (if any).

Contact us with any questions ( info@kanomodel.com) We will respond within 48 hours with any additional information we need from you to create the video and details on how to download your custom video file once it is finished.

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Kano Model – Video

Dave Verduyn — Mon, 06 Jul 2015 05:45:13 +0000

Get an electronic copy (wmv file, 8 meg) of our 7 minute video on our home page that can be stored locally on your computer for easy access any time.

Link it to your PowerPoint presentation or show it in your next meeting without having to bother with internet connections or problems. $39 Non-Customized Kano Model Video. (File downloaded instantly upon successful payment)

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Kano Model – PowerPoint

Dave Verduyn — Mon, 06 Jul 2015 05:43:50 +0000

Introduce the Kano Model to your colleagues, customers, or clients.

Save time making slides, we have done it for you! This PowerPoint file is perfect for presenting the the essence and basics of the customer satisfaction model to your colleagues or in any lecture. The Kano PowerPoint file includes the definitions for the 5 customer requirement classifications (Basic – Must Be’s, Performance – One Dimensional, Excitement – Attractive, Indifferent and Reverse. It also has a very effective animated Kano Model build slide of the actual model that can be easily controlled with mouse clicks to engage your audience for effective learning.

It briefly introduces the Kano Survey, has a product development flowchart on how Kano’s philosophies fit into a product development process and lists over a dozen tools that get at Kano’s Excitement (Attractive) requirements. Also included is a 1 page summary a Requirements Planning Process which includes Kano’s Model and several other best practice techniques used in leading organizations. When you download it and have questions, email them to info@kanomodel.com, we would love to hear from you!

The downloadable PPT file is compatible with PowerPoint 97 – 2013.

Click video below for short description.

File downloaded instantly upon successful payment.

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